New Brunswick is one of Canada's strongest heat pump markets. A large share of households already rely on one for primary heat, electricity is the leading energy source, and NB Power runs efficiency programs through Save Energy NB. For HVAC companies, the opportunity is less about convincing people heat pumps work and more about service, replacement and being the firm homeowners trust.
The competitive field
The answer first: a modest field with a notable share of larger firms.
Statistics Canada's June 2026 counts list 360 plumbing, heating and air-conditioning contractor locations with employees in New Brunswick and 161 without (Table 33-10-1174-01). By our calculation, 54.2% of the employer locations had one to four staff, and 15.3% had 20 or more, the highest larger-firm share among the provinces.
Our analysis: in Moncton, Saint John and Fredericton, smaller firms often compete against established companies with crews and long review histories. The gap a smaller firm can close quickly is responsiveness and clarity online: a complete profile, quick replies and plain explanations of heat pump servicing.
Heating fuel
Electricity was the primary heating energy for 39% of New Brunswick households in 2023 and wood for 6%, and heat pumps were the primary heating system for 27% of households (Table 38-10-0286-01).
Our analysis: with heat pumps already widespread, a growing share of demand should be maintenance, repair and replacement of existing units. Content that answers "my heat pump is not keeping up" or "when should a mini-split be replaced" meets homeowners where they are.
Climate and seasonality
Expect snow and real cold across New Brunswick, with the interior and the north feeling it more than communities on the Fundy shore.
For heat pump owners, the coldest weeks are when performance questions and service calls peak. A maintenance campaign in autumn, before the cold sets in, is the most natural seasonal push. Inland and northern firms should expect a longer, more intense heating peak than coastal ones, and budget for it.
Regulators to know
Within the Department of Public Safety, Technical Inspection Services handles electrical contractor and plumbing licensing, plus permits for gas installations, boilers and pressure vessels. WorkSafeNB covers workplace safety, and Skilled Trades NB handles certification. We link and summarise only.
Programs, as of October 2026
Save Energy NB, run by NB Power, lists the Total Home Energy Savings Program for energy-saving renovations including heating, and an income-qualified program. NB Power also delivered an oil-to-heat-pump offer with the federal government; confirm whether it is still taking registrations before naming it. The federal national heat pump rebate announced on October 8, 2026 had not opened as of October 2026. Confirm all program details with NB Power before advertising.
Why service content matters here
In most provinces, heat pump marketing is still about persuading first-time buyers. In New Brunswick, where heat pumps were already the main system in 27% of homes in 2023, a large group of owners is past that stage. They search for different things: why a unit is icing up, what an annual service involves, whether an older mini-split is worth repairing. A company that answers those questions clearly on its own website, and on its Google profile, meets demand that many competitors are not addressing. It also builds the relationship that leads to the replacement sale years later. We would plan at least as many service and repair pages as installation pages for a New Brunswick client.
How we would approach New Brunswick
- Market heat pump service and replacement, not just new installs. See content and SEO.
- Plan bilingual where your area needs it, with separate French and English pages rather than mixed text.
- Run an autumn maintenance campaign to past customers, inside Canada's anti-spam rules. See our CASL report.
- Benchmark the established firms in your city before deciding where to spend. See benchmarking.
HVAC.Report markets HVAC companies across New Brunswick; we are not a contractor. See the areas hub, or call, text or email.
Frequently asked questions
How common are heat pumps in New Brunswick?
Common. Statistics Canada data show heat pumps were the primary heating system for 27% of New Brunswick households in 2023, and electricity was the primary energy for 39%.
How many HVAC competitors operate in New Brunswick?
Statistics Canada counted 360 plumbing, heating and air-conditioning contractor locations with employees in June 2026, plus 161 without employees. By our calculation 15.3% of the employer locations had 20 or more staff.
Which programs can I mention in New Brunswick?
NB Power's Save Energy NB lists the Total Home Energy Savings Program and an income-qualified program, as of October 2026. Check the status of any oil-to-heat-pump offer there before mentioning it. Confirm details on the Save Energy NB site.
Should my marketing be bilingual in New Brunswick?
In many areas, yes. New Brunswick has large French- and English-speaking communities, so we plan pages and ads in the language your service area uses.
Sources
- Statistics Canada Table 33-10-1174-01: Canadian Business Counts, with employees, June 2026 (2026-08-14)
- Statistics Canada Table 38-10-0286-01: primary heating systems and energy (2025-09-22)
- Save Energy NB: programs for homes (2026-10-23)
- Government of New Brunswick: Technical Inspection Services (2026-10-23)